Terms & Conditions
Cancellation and Booking Policy
Clients can book appointments in-person, over the phone, or through our website. Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee of 25% of the price of the service. Failure to show up for an appointment without canceling may result in a no-show fee of 50% of the price of the service. Clients who frequently cancel or miss appointments may be asked to prepay for future services.
Keystone Wellness does not offer any refunds
Keystone Wellness accepts cash, check, credit/debit cards, and HSA/FSA cards. Payment is due at the time of service unless other arrangements have been made in advance. Late or missed payments may be subject to a late fee or collection action. Keystone Wellness does not accept insurance, Workman's Comp, Personal Injury, or Medicare/Medicaid.
We are committed to maintaining the confidentiality and privacy of our clients' personal information and medical records. We will only share this information with third parties as required by law or with the client's written consent.
We strive to provide a safe and healthy environment for our clients and staff. Clients are expected to follow all safety guidelines and procedures, including wearing appropriate clothing and footwear. We reserve the right to refuse service to any client who poses a safety risk to themselves or others.
Code of Conduct
Clients are expected to behave respectfully towards our staff and other clients. Disruptive behavior, including but not limited to, verbal abuse, physical violence, or harassment, will not be tolerated. Clients who violate this policy may be asked to leave the premises and may be banned from future visits.
Clients assume all risks associated with the use of our services and facilities. We are not responsible for any injury or harm that may occur during a visit, including activities or treatments provided by our staff.
We are not responsible for any adverse outcomes resulting from the use of our services or facilities. Clients are encouraged to consult with their healthcare provider before using any of our services or facilities. Occasionally, we may examine or revise our service fees, and if such modifications are made, they will be disclosed at least 30 days prior to the service fee change at the location changing the fees.
Keystone Wellness Terms and Conditions of Use Agreement
This is the Terms and Conditions of Use Agreement (referred to as the “Agreement”) for the Keystone Wellness Centers website (“Website”). Keystone Wellness Centers (referred to as “Keystone Wellness”) owns the Website, which is not intended for individuals under eighteen (18) years of age. This Agreement applies to all products, services, and websites offered by Keystone Wellness and the Website, including mobile versions, embedded software (“Widgets”), and applications (“Apps”) created by Keystone Wellness, whether accessed through a social networking site or its subsidiaries or affiliated companies (collectively referred to as “Service”). Note that the availability of any Apps on a social networking site does not suggest any affiliation between Keystone Wellness and such a site. The information provided on the Website is not intended as medical advice or a replacement for medical treatment. It is meant to be used in conjunction with the guidance and care of a physician. Consult a physician before starting any diet, nutrition, or fitness plan offered on the Website, and have your physician customize your plan accordingly. The Website does not replace professional medical advice, diagnosis, or treatment. If you have any questions regarding a medical condition, diet, nutritional supplements, an exercise regimen, or any other matter related to your health and well-being, consult a qualified healthcare provider. If you do not agree to this Agreement, do not access or use the Website. Keystone Wellness reserves the right to refuse or cancel your account and membership if you violate any provision of this Agreement or any other policy posted on the Website. The Website's contents, including videos, text, graphics, images, and information obtained from third-party content providers, sponsors, suppliers, and licensors (collectively referred to as “Providers”), are for informational purposes only.
In order to utilize this Website, you must confirm that you are at least 13 years of age, and by disclosing your personal details to Keystone Wellness, you are verifying your compliance with this age requirement. If you are under the age of 13 and intend to sign up or provide your information on the Keystone Wellness Website, you must have your parent or legal guardian get in touch with Keystone Wellness beforehand.
By visiting the Website or sending us emails, you are electronically communicating with us, and you agree to receive communications (including legal notices) from us electronically. We may communicate with you through email or by posting notices on the Website. You acknowledge that all agreements, disclosures, notices, and other communications that we send to you electronically meet the legal requirement that such communications be in writing. Additionally, Keystone Wellness may send communications to you through any means specified in any other policy or notice published on the Website.
Access to License and Site
Keystone Wellness provides you with a limited license to access and use the Website for personal purposes only, and you are not permitted to download (except for page caching) or modify any part of it without obtaining Keystone Wellness's express written consent. This license does not allow you to use the Website or its contents for any commercial or resale purposes, to collect and use product listings or descriptions, or to engage in data mining or similar activities. The Website or any part thereof may not be copied, reproduced, duplicated, sold, or otherwise exploited for any commercial purpose without Keystone Wellness's express written consent. You are also prohibited from framing or using any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Keystone Wellness without our express written consent. In addition, you may not use any metatags or hidden text that feature Keystone Wellness's name or trademarks without our express written consent. Unauthorized use of the Website terminates the permission or license granted by Keystone Wellness. However, you are allowed to create a hyperlink to the home page of the Website, provided that the link accurately represents Keystone Wellness, its affiliates, or their products or services and does not depict them in a false, misleading, derogatory, or otherwise offensive manner. You must obtain Keystone Wellness's express written permission before using any of our logos or proprietary graphics or trademarks as part of the link.
Account for Membership
Keystone Wellness provides you with a limited license to access and use the Website for personal purposes only, and you are not permitted to download (except for page caching) or modify any part of it without obtaining Keystone Wellness's express written consent. This license does not allow you to use the Website or its contents for any commercial or resale purposes, to collect and use product listings or descriptions, or to engage in data mining or similar activities. The Website or any part thereof may not be copied, reproduced, duplicated, sold, or otherwise exploited for any commercial purpose without Keystone Wellness's express written consent. You are also prohibited from framing or using any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Keystone Wellness without our express written consent. In addition, you may not use any metatags or hidden text that feature Keystone Wellness's name or trademarks without our express written consent. Unauthorized use of the Website terminates the permission or license granted by Keystone Wellness. However, you are allowed to create a hyperlink to the homepage of the Website, provided that the link accurately represents Keystone Wellness, its affiliates, or their products or services and does not depict them in a false, misleading, derogatory, or otherwise offensive manner. You must obtain Keystone Wellness's express written permission before using any of our logos or proprietary graphics or trademarks as part of the link.
Contacting Keystone Wellness
Please reach out with any questions at the “Contact” link on top of the homepage.
Disclaimers and Limitation of Liability
By using the Website, each user acknowledges and agrees that they are doing so at their sole risk. Keystone Wellness, its employees, or providers do not guarantee that the Website will always be uninterrupted or error-free. Moreover, they do not warrant or make any representation regarding the use of the information provided on the Website or the results that may be obtained from it, nor do they warrant the accuracy, reliability, or currency of any information, content, service, or merchandise provided through the Website. Keystone Wellness does not endorse, recommend, or sponsor any individuals or entities listed or linked to on the Website unless expressly stated. The listing of any individual or entity does not constitute a medical referral. Users must use their informed judgment and evaluation when selecting any medical professionals and health information.
The Website is provided by Keystone Wellness "as is" and "as available." Keystone Wellness does not make any express or implied warranties or representations, and disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Keystone Wellness and its providers shall not be liable for any indirect, consequential, incidental, special or punitive damages, including, but not limited to, lost profits and business interruption, whether in contract or in tort, arising from any product or service sold or provided on the Website or the use of the information or the results of the use of the information provided on the Website, even if Keystone Wellness is advised of the possibility of such damages. Keystone Wellness's liability shall not exceed the price paid for a product or service that is the subject of the claim.
Keystone Wellness, providers, or any other party involved in creating, producing, or distributing the Website shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance. This limitation of liability applies to all content, merchandise, and services available through the Website. In states where the exclusion or limitation of liability for consequential or incidental damages is not allowed, liability is limited to the fullest extent permitted by law. No oral advice or written information given by Keystone Wellness, providers, or the like, shall create a warranty. Users shall not rely on any such information or advice.
The Website provides various types of material, including information, data, software, photographs, graphs, videos, typefaces, graphics, audio, and other content (collectively referred to as "Content"). Keystone Wellness is not the publisher, but only a distributor of the Content supplied by Users or third parties. In this respect, Keystone Wellness has no editorial control over such third-party or User Content, and its role is similar to that of a public library or newsstand. Any opinions, advice, statements, services, offers, or other information that constitutes part of Content expressed or made available by third parties and not by Keystone Wellness are those of the respective authors or distributors, and not of Keystone Wellness. Keystone Wellness cannot guarantee the accuracy, completeness, or usefulness of any Content, nor its merchantability or fitness for any particular purpose, and neither can any third party, including any Provider or any User of the Website. The Content available through the Website represents the opinions and judgments of the respective Provider or User, not under contract with Keystone Wellness, and Keystone Wellness neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorized Keystone Wellness employees. Therefore, Keystone Wellness shall not be liable for any loss, damage, or harm caused by a User's reliance on information obtained through the Website. A User is solely responsible for evaluating the information, opinion, advice, or other Content available through the Website.
User agrees to use the Website only for lawful purposes. User is prohibited from posting on or transmitting through the Website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation. If Keystone Wellness is notified of allegedly infringing, defamatory, damaging, illegal, or offensive content provided by User, Keystone Wellness may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such content from the Website. Keystone Wellness may disclose any content or electronic communication of any kind: (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Website; or (iii) to protect the rights or property of Keystone Wellness, its Users or Providers. Keystone Wellness reserves the right to prohibit conduct, communication, or content that it deems in its sole discretion to be harmful to individual Users, the Website, or any rights of Keystone Wellness or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither Keystone Wellness nor its Providers can ensure prompt removal of questionable content after online posting. Accordingly, neither Keystone Wellness, nor Providers shall assume liability for any action or inaction with respect to conduct, communication, or content on the Website.
Links to Other Sites
The Website may contain references or links to third-party websites on the World Wide Web. However, Keystone Wellness has no control over the content contained in these third-party sites. As such, Keystone Wellness cannot guarantee the accuracy, legality, or appropriateness of such content. Additionally, Keystone Wellness does not endorse the content of any third-party site, nor do we warrant that these sites will be free from viruses or other harmful elements that may affect your computer. Keystone Wellness assumes no responsibility or liability for any actions, products, services, or content of these third parties or any other party. If you decide to access or use a third-party website, it is your responsibility to carefully review the privacy statement and other terms and conditions of use of that site. By using the Website to search for or link to a third-party site, you acknowledge and agree that Keystone Wellness shall not be liable for any damages or losses, of any kind whatsoever, resulting from your use of the Website to access search results or link to a third-party site.
The materials and contents of the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, as well as the Website itself, are protected by copyright laws of the United States and other countries. These copyrighted materials exclusively belong to Keystone Wellness Centers or its content suppliers. Keystone Wellness Centers reserves all rights to these materials and contents, and will take all necessary actions permitted by law, including seeking civil and criminal remedies under sections 501 et seq. of Title 17 of the U.S. Code, to enforce its copyright interests. All rights are reserved. Copyright © Keystone Wellness Centers 2023.
Keystone Wellness owns and retains exclusive rights to the trademarks and related logos displayed on the Website. These trademarks are protected under U.S. and international trademark laws, including Section 1125 of Title 15 of the U.S. Code (Lanham Act Sec. 43). Any other trademarks appearing on the Website that are not owned by Keystone Wellness belong to their respective owners, who may or may not be affiliated with, connected to, or sponsored by Keystone Wellness.
By accepting these Terms and Conditions, you agree to protect, indemnify, and hold Keystone Wellness and its Providers harmless from any claims, actions, or demands, liabilities, and settlements, including reasonable legal and accounting fees, that may arise due to your violation of these Terms and Conditions or alleged violation thereof.
The disclaimers, terms and conditions of this Website are governed by the laws of the State of Texas, as it is created and controlled by Keystone Wellness in this state. Keystone Wellness reserves the right to modify these disclaimers, terms and conditions, as well as the Website, at any time. By using or making purchases through the Website, you irrevocably and unconditionally consent to submit to the jurisdiction of the Texas courts for any litigation arising from or related to such use or purchase. You agree not to bring any litigation relating to the Website or purchases made through it in any other court, waive any objection to the laying of venue of any such litigation in Texas courts, and agree not to claim that such litigation has been brought in an inconvenient forum in any Texas court.
You recognize, approve, and accept that Keystone Wellness may obtain, retain and reveal your account details and Content if legally compelled or in good faith belief that such access, retention or disclosure is reasonably necessary to: (1) conform to national or international legal procedures; (2) impose this Agreement; (3) address allegations that any Content infringes the rights of third parties; (4) address your inquiries for customer support. Keystone Wellness will not deliberately disclose your account information to any third party under any other circumstances.
If you take legal action against us arising from the use of this Website, the prevailing party shall be entitled to recover all legal expenses incurred, including costs, taxable and non-taxable, and reasonable attorney's fees. Keystone Wellness may make changes to the Website, policies, and these Terms and Conditions of Use at any time, effective immediately upon posting on the Website. Please review these Terms and Conditions of Use periodically. Additionally, these Terms and Conditions of Use may only be modified by our posting of changes on this Website or by a signed, written agreement between both parties. Your continued use of this Website constitutes acceptance of any such changes. If any of these terms and conditions are deemed invalid or unenforceable, that term or condition will be severed and will not affect the validity and enforceability of any remaining terms and conditions. These Terms and Conditions of Use constitute the entire agreement between you and us regarding the subject matter herein. We may assign our rights and obligations under these Terms and Conditions of Use, and they will insure to the benefit of our successors, assigns, and licensees. Failure to enforce any provision or exercise any right under these Terms and Conditions of Use does not constitute a waiver or relinquishment of such provision or right.
© 2023 by Keystone Wellness all rights reserved. Medical Disclaimer.